Privacy Policy

This Privacy Policy explains how HD Esthetique ("HD Esthetique," "we," "us," or "our") collects, uses, and protects information when you visit hdesthetique.com or contact us through the site. This policy covers information collected through the website. The way we handle protected health information within our medical practice is described separately in our HIPAA Notice of Privacy Practices.

Information we collect

We may collect the following information:

• Information you provide. When you complete a consultation request, contact form, or other form, we may collect your name, email address, phone number, preferred language, preferred contact time, and any details you choose to include in your message. Please do not submit sensitive medical details through website forms.
• Automatically collected information. When you use the site, we may collect technical information such as your IP address, browser type, device information, pages visited, and referring pages, through cookies and similar technologies.
• Communications. If you contact us by phone, message, WhatsApp, or email, we may keep a record of that communication.

How we use your information

We use information to:

• Respond to your requests and schedule consultations.
• Contact you by phone, email, text message, or messaging apps about your inquiry, appointments, and, where you have consented, promotions and updates.
• Operate, maintain, and improve the website and our services.
• Support our marketing and advertising, including measuring the performance of campaigns.
• Comply with legal obligations and protect our rights.

Text messaging (SMS) and call consent

If you provide your phone number and consent, we may contact you by phone call and text message, including through automated technology, about your inquiry, appointments, and offers. Consent is not a condition of purchase. Message and data rates may apply, and message frequency may vary. You can opt out of text messages at any time by replying STOP, and you can ask to stop marketing calls at any time. Details are described in our SMS terms where applicable.

Cookies and analytics

We use cookies and similar technologies to operate the site, remember preferences, analyze traffic, and support advertising. You can control cookies through your browser settings and through our cookie banner where available. Some features may not function properly if cookies are disabled. See our Cookie Notice for more detail.

How we share information

We do not sell your personal information. We may share information with:

• Service providers who help us operate the site and our business (for example hosting, analytics, advertising, scheduling, and communications providers), under agreements that limit their use of the information.
• Legal and safety recipients, when required by law or to protect our rights, patients, staff, or the public.
• Business transfers, in connection with a merger, acquisition, or sale of assets, subject to this policy.

Data retention and security

We retain information for as long as needed to fulfill the purposes described here or as required by law. We use reasonable administrative, technical, and physical safeguards to protect information. No method of transmission or storage is completely secure, so we cannot promise absolute security.

Your choices and rights

You may request to access, correct, or delete personal information we hold about you, and you may opt out of marketing communications, by contacting us at 305-668-2853 or by mail at the address below. Depending on your location, you may have additional rights under applicable law. We will respond consistent with applicable law.

Children's privacy

The site is intended for adults and is not directed to children under 18. We do not knowingly collect personal information from children. If you believe a child has provided information, please contact us so we can remove it.

Third-party links

The site may link to third-party websites and platforms that we do not control. Their privacy practices are governed by their own policies, and we are not responsible for them.

Changes to this policy

We may update this Privacy Policy from time to time. We will post the updated version with a new effective date, and changes are effective when posted.